Have you ever noticed, that the number of irrelevant questions you receive in response to an email is directly proportionate to the number of people that are included on the email?
It doesn't really seem to matter if these are people with whom you correspond on a regular basis, who normally have no issues staying on "point", or if they are completely random recipients.
I spent two days composing a very important email, that needed to be reviewed by my director, and then sent to approximately twenty-four separate recipients.
This was a proposed notification process that would involve all of the people which were on the recipient list. All of those people were identified as being someone that needed to know when the development team released any changes to our SFDC production environment. I outlined what the proposal was, and added the nifty "Vote" option to the email to make things easier for everyone.(The proposal was simple... create a new distribution list comprised of all of the people on the list, and everytime we release something, we send an email to that distribution list with a notification of the change and the date/time of the scheduled implementation)
I received two completely irrelevant questions (questions about a separate issue that had nothing to do with the email to which they were responding), and a request for clarification, because the user didn't think that there was any need for that user to have to vote on any of the changes if they weren't affected by the changes.
I've received eight approvals... and the remainder of the twenty-four have not responded at all.
I asked that they vote before 5pm on Wednesday, and set a reminder on the email... I wonder what's going to happen on Wednesday at 4pm when that reminder goes off! (16 random questions?)
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